Account Executive/Manager/Director

Serving as the primary contact for the development and implementation of marketing programs, this position is ultimately responsible for the execution of each program and/or project on time, on strategy and within budget. Minimum Requirements • Marketing experience in similar positions exceeding 3 years • Demonstrated experience in managing integrated marketing programs and a strong understanding of media and online strategies, tactics and principles • Effective business writing with strong language and grammar skills • Extreme attention to detail in performing written and numerical activities • Prior experience managing marketing for multiple clients or accounts at one time • Proficient in Google Workspace and Microsoft 365 (Word, Excel, PowerPoint, Outlook, etc.) Responsibilities • Developing and maintaining a working-level understanding of assigned clients’ industries, culture, products/services and goals • Managing all aspects of clients’ marketing programs, ensuring timely execution of programs according to budget and plan • Demonstrating responsiveness and reliability by promptly addressing internal and external communications, returning calls and emails in a timely manner, and consistently meeting deadlines and project expectations • Proactively communicating with clients and seeking ways to add value and continually demonstrate proof of performance • Maintaining client calendars and plans, managing resources and delegating activity to internal support teams • Writing creative briefs, trafficking projects, monitoring online and offline activity and creating activity reports • Making strategic recommendations to clients with confidence and knowledge based on research and experience, and modifying the plan as needed based upon changing client and product conditions • Developing expertise in all aspects of marketing most needed by our clients • Documenting client goals and operational processes utilizing agency CRM and/or project management tools • Gathering and coordinating project information with internal departments, clients and any outside vendors • Accurately tracking and logging both billable and non-billable hours on a daily basis in the agency’s time tracking system to ensure precise client billing and effective internal reporting This is a demanding position due to the wide variety of activities performed and clients served. In most cases our account managers work directly with the business owner so confidence, experience and knowledge are a must.