Account Manager, Chicago

Reporting to the Manager of Client Services, you’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. StackAdapt is a Remote First company. What you'll be doing: • Act as the main point of contact for your portfolio of clients across a wide range of verticals • Design unique campaign strategies within the StackAdapt platform • Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs • Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting • Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency • Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis • Provide Strategic Thought Leadership, acting as a strategic advisor to your clients • In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education • Travel up to 20% of time No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. We do not use AI to make any final hiring or interview decisions.