Account Manager; Commerce

At VML, we are a beacon of innovation and growth in an ever-evolving world. VML is seeking an Account Manager to support the day-to-day activities to creatively execute and produce client marketing programs for a large CPG client. You will be one of the client contacts on a new account, ensuring client approvals are secured, client objectives are achieved, and timelines and budgets are met. What You'll Do • Build rapport and credibility with client based on trust, sound counsel, responsiveness to client needs and flawless execution • Collaborate with creative, project management, production, and/or media teams to develop marketing programs and solutions for client • Serve as creative and executional project lead; guide the day-to-day development of client marketing projects from start to finish; secure required client approvals (e.g. creative briefs, budgets, creative materials, etc. ); ensure progressive steps in the process are approved with adequate time to meet schedules • Develop and update both client and project documents including: creative briefs, estimates, project timelines, media plans, status reports, conference reports and other supporting materials • Review all documents and creative work prior to submitting to client for review • Keep agency team informed of client requests and changes; anticipate potential problems; proactively develop solutions • Organize client presentations, meetings and conference calls, and prepare relevant documents, including agendas, meeting materials and conference reports • Capture and interpret program results, summarize findings, and work with senior team members to recommend program enhancements and/or changes to improve going forward Who You Are • Excellent communication skills, both verbal and written • Able to build relationships and collaborate across teams, departments, vendors and clients to successfully accomplish work • Strong attention to detail, organization, and professionalism • Ability to effectively managing multiple projects, timelines, and deliverables simultaneously • Proactive approach and positive attitude What You'll Need • 1-3 years of advertising or marketing experience, with strong preference to Commerce client work • Agency experience preferred • Knowledge and interest in Commerce/Shopper marketing & retailer ecosystem