Discord is used by over 200 million people every month for many different reasons, but there's one thing that nearly everyone does on our platform: play video games. Discord plays a uniquely important role in the future of gaming. We are looking for an Account Manager who is passionate about managing, maintaining and growing our relationships in our newly formed Gaming Advertising Solutions business line, Quests. This hire must be based on the West Coast, however, there is no in-office requirementWhat you'll be doingDrive overall client success and own responsibility for the performance of advertising campaignsManage day-to-day communications around clients and their accounts both internally and externally.Provide quantitative and qualitative reports to drive continuous improvement, optimization, and innovation for key accounts and earn repeat businessWork with the Sales team and cross-functional colleagues including product, marketing, operations, and data science to ensure client success and achieve defined KPIsExecute on strategy that supports organizational goals, become an expert in Discord solutions and adapt recommendations to suit varying client needs that creates win-win situations for both Discord and its partnersBuild strong relationships with clients, understand their businesses and upsell based on campaign KPIs and performance. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank.
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