Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.We are looking for an Account Manager who is passionate about managing, maintaining and growing our relationships in our newly formed Gaming Advertising Solutions business line, Quests. This hire must be based on the West Coast, however, there is no in-office requirement.What you'll be doingDrive overall client success and own responsibility for the performance of advertising campaigns.Manage day-to-day communications around clients and their accounts both internally and externally.Provide quantitative and qualitative reports to drive continuous improvement, optimization, and innovation for key accounts and earn repeat business.Work with the Sales team and cross-functional colleagues including product, marketing, operations, and data science to ensure client success and achieve defined KPIs.Execute on strategy that supports organizational goals, become an expert in Discord solutions and adapt recommendations to suit varying client needs that creates win-win situations for both Discord and its partners.Build strong relationships with clients, understand their businesses and upsell based on campaign KPIs and performance.What you should have5+ years experience as an Account Manager in media/advertising/ad tech space, preferably with a focus on the gaming industry.Deep understanding of the Gaming landscape and digital media including formats & buying tactics.Understanding of how the Gaming advertisers measure media across app and web and any relevant third party tools.Fluency across full-funnel campaigns e.g. brand, mid and lower funnel.Ability to build strong relationships with partners/clients and influence buying decisions.Expertise in putting together client reporting such as wrap reports & QBRs.Ability to tell a story with data through data trend analysis and presentations.Strong technical understanding and ability to troubleshoot.Willingness to travel for regional in-person client meetings.Bonus PointsSelf service experience.Deep knowledge and usage of Discord.Team player with a sense of humor, humility and empathy.#LI-RemoteThe US base salary range for this full-time position is $217k to $240k + equity + benefits. Our salary ranges are determined by role and level. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.Why Discord?Discord plays a uniquely important role in the future of gaming.
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