Account Manager + Marketing Operations Coordinator

All The Way Media is hiring our first true team member.

We are a small premium marketing agency that builds bespoke strategy for every client we take on. Our work is thoughtful, hands-on, and tailored. We do not rely on generic packages or one-size-fits-all deliverables. The clients who hire us expect strong communication, sharp execution, and a team that knows how to keep things moving.

We are looking for a highly organized marketer with strong client instincts, polished writing skills, and a solid grasp of reporting, campaign support, and project coordination. This role is ideal for someone who enjoys variety, takes ownership naturally, and wants to grow inside a high-touch agency environment where their work will matter immediately.

In the first phase of the role, you will work closely with both agency owners across active accounts, attend meetings, support day-to-day execution, and learn how we operate. Over time, this person will become a key point of continuity across client communication, reporting, onboarding, and account flow.

What you’ll doSupport day-to-day client communication across accountsAttend client meetings, capture action items, and keep follow-up movingHelp manage project flow across multiple clients, deadlines, and deliverablesSupport onboarding for new clients, including kickoff prep, asset collection, and internal coordinationBuild, review, and synthesize reporting across Google Analytics, social platforms, paid media, local SEO, and programmatic campaignsMonitor account performance and identify red flags, issues, or opportunities earlyAssist with campaign management, QA, optimization, and troubleshootingSupport local SEO work including listings, audits, reporting, and related coordinationMaintain internal organization across tasks, documents, recurring workflows, and client detailsHelp with light business admin such as follow-ups, invoicing coordination, and operational supportJump into website backends for minor updates, troubleshooting, or quick fixes when neededHelp ensure each client and project is being actively monitored and moved forwardWhat kind of person tends to do well hereYou are organized without being rigidYou communicate clearly, professionally, and promptlyYou notice details and catch problems earlyYou can shift between priorities without losing momentumYou are comfortable taking ownership of your workYou do not need constant hand-holding, but you do value collaborationYou care about quality and follow-throughYou value craftsmanship of your workYou like working in an environment where no two weeks look exactly the sameExperience and qualifications2+ years of experience in account management, digital marketing, campaign coordination, agency operations, or a related roleStrong writing ability for client emails, recaps, reporting notes, and day-to-day professional communicationExperience working across multiple active accounts or projects at onceFamiliarity with Google Analytics and marketing reportingFamiliarity with ad dashboards and campaign supportAbility to interpret performance data and identify issues worth escalatingExperience supporting paid media, programmatic, local SEO, or related digital marketing workComfort navigating website backends, hosting platforms, or basic web troubleshootingStrong organizational skills, judgment, and follow-throughConsistent ability to learn on and off the job for personal skill advancementTools and platformsExperience with some of the following is preferred:

CanvaGoogle AnalyticsAd dashboards / campaign platformsWeb hosting platforms and website backendsGammaMetaGroundTruthSurfsideLocaloIONOSStripeBilling.comSemrushMozWhitesparkBrightLocalGPTGeminiThese tools reflect our current working environment and reporting stack.

Work style and structureContractor role20-40 hours per week to startRemote, with preference for Colorado-based candidatesFlexible working hoursHigh autonomy with clear expectations around communication, ownership, and follow-throughOpportunity to grow with the agency as the team expandsWhat success looks likeIn this role, success looks like strong client communication, clean follow-through, thoughtful reporting, early issue spotting, and consistent momentum across accounts. It looks like being someone the team can rely on to keep work organized, visible, and moving.

Why someone would want this roleThis is a strong opportunity for someone who wants meaningful responsibility inside a growing premium agency without getting lost in a massive team structure. You will work closely with agency leadership, gain visibility into strategy and execution across multiple marketing channels, and have real influence on how client work is managed and delivered.

Your work will be seen. Your judgment will matter. Your ability to communicate, organize, and think critically will make a measurable difference.

CompensationThis role will begin as a part-time 1099 contractor position, typically ranging from 20-40 hours per week depending on current client load and agency needs. Compensation ranges from $35-$45 per hour, based on experience and fit. We are looking for someone who can grow with the agency over time, so there is clear opportunity for expanded responsibility and hours for the right person.