What you'll be doing • Drive overall client success and own responsibility for the performance of advertising campaigns for media & entertainment categories including movie studios, streaming platforms, TV networks, sports, and music • Manage day-to-day communications around clients and their accounts both internally and externally • Provide quantitative and qualitative reports to drive continuous improvement, optimization, and innovation for key accounts and earn repeat business • Work with the Sales team and cross-functional colleagues including product, marketing, operations, and data science to ensure client success and achieve defined KPIs • Execute on strategy that supports organizational goals, become an expert in Discord solutions and adapt recommendations to suit varying entertainment client needs that creates win-win situations for both Discord and its partners • Build strong relationships with clients, understand their entertainment properties and audience goals, and upsell based on campaign KPIs and performance What you should have • 6+ years experience as an Account Manager in advertising, media, or digital marketing with quota-carrying responsibility • 2+ years client-facing vertical experience including media, entertainment, sports and music • Deep understanding of entertainment marketing measurement including experience with brand awareness metrics, audience engagement tracking, and attribution tools • Programmatic and full-funnel campaign expertise - experience with biddable media platforms, auction-based systems, and managing both performance (engagement/conversion) and brand awareness campaigns for entertainment properties • Strong analytical and data analysis skills with ability to derive actionable insights from campaign performance data and translate them into entertainment marketing strategies • Exceptional storytelling and presentation abilities - can craft compelling narratives from data and performance metrics to drive client decisions and showcase entertainment campaign success • Understanding of digital media formats, buying tactics, and campaign optimization strategies specific to entertainment marketing • Technical aptitude for troubleshooting campaign issues and problem-solving • Willingness to travel for regional in-person client meetings and industry events Bonus points • Self-service platform experience (DSPs, programmatic platforms) • Deep knowledge and usage of Discord, particularly entertainment-focused servers and communities • Entertainment industry network and relationships with brands and agencies • Experience with measurement partners and entertainment-specific analytics tools • Understanding of fan communities, fandom culture, and community-driven entertainment marketing • Team player with a sense of humor, humility and empathy • Drive overall client success and own responsibility for the performance of advertising campaigns for media & entertainment categories including movie studios, streaming platforms, TV networks, sports, and music • Manage day-to-day communications around clients and their accounts both internally and externally • Provide quantitative and qualitative reports to drive continuous improvement, optimization, and innovation for key accounts and earn repeat business • Work with the Sales team and cross-functional colleagues including product, marketing, operations, and data science to ensure client success and achieve defined KPIs • Execute on strategy that supports organizational goals, become an expert in Discord solutions and adapt recommendations to suit varying entertainment client needs that creates win-win situations for both Discord and its partners • Build strong relationships with clients, understand their entertainment properties and audience goals, and upsell based on campaign KPIs and performance What you should have • 6+ years experience as an Account Manager in advertising, media, or digital marketing with quota-carrying responsibility • 2+ years client-facing vertical experience including media, entertainment, sports and music • Deep understanding of entertainment marketing measurement including experience with brand awareness metrics, audience engagement tracking, and attribution tools • Programmatic and full-funnel campaign expertise - experience with biddable media platforms, auction-based systems, and managing both performance (engagement/conversion) and brand awareness campaigns for entertainment properties • Strong analytical and data analysis skills with ability to derive actionable insights from campaign performance data and translate them into entertainment marketing strategies • Exceptional storytelling and presentation abilities - can craft compelling narratives from data and performance metrics to drive client decisions and showcase entertainment campaign success • Understanding of digital media formats, buying tactics, and campaign optimization strategies specific to entertainment marketing • Technical aptitude for troubleshooting campaign issues and problem-solving • Willingness to travel for regional in-person client meetings and industry events The US OTE range for this full-time position is $180,000 - $202,500 + equity + benefits.
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