Account Manager (Sales + Meta Ads + E-Commerce Experience Required)

We’re not looking for average.

Blackhat Strategy is a fast-growing advertising agency based in Phoenix working with some of the most aggressive, fast-moving brands in e-commerce, wellness, nicotine, cannabis-adjacent, peptides, and other high-growth industries.

Right now, we manage a few hundred active clients.

Our goal?

1,000+ clients over the next few years.

And we’re building a small, elite team to make it happen.

This role is for someone who thrives in fast-paced environments, loves solving problems, understands sales psychology, and knows how to keep clients confident and excited even when things get chaotic.

You need to be the type of person who:

Can calm down an upset client in 5 minutes
Understands Meta Ads and e-commerce strategy
Knows how email marketing impacts retention and revenue
Can upsell naturally without sounding salesy
Thinks fast under pressure
Takes ownership without needing constant hand-holding

This is NOT a customer support role.

This is a relationship management + strategy + sales role for someone who understands business and knows how to communicate at a high level.

We need someone who can:

Manage clients through Slack, phone calls, and text
Proactively call clients when issues arise
Keep retention high by building trust and confidence
Identify opportunities for growth and upsells
Work closely with media buyers, project managers, and leadership
Instantly create solutions instead of excuses

You MUST already have experience with:

Meta Advertising
Email Marketing
Shopify / E-Commerce brands
Sales & objection handling
Client communication and retention

We move fast.

We win fast.

We solve problems fast.

The right person for this role will have a massive opportunity to grow with the company as we continue scaling.

What Makes Blackhat Strategy Different

We’re not some giant corporate agency with layers of management and endless meetings.

We’re a lean, ambitious team that cares about:

Results
Accountability
Speed
Communication
Winning

Our culture is laid back, but expectations are high.

We like people who:

Take initiative
Figure things out
Communicate clearly
Bring energy
Want to build something meaningful

If you’re looking for a safe, slow, predictable corporate job…

this probably isn’t for you.

If you want to be part of a small team making big moves with huge upside…

keep reading.

Compensation

Competitive base salary (DOE)
Commission on upsells
Performance bonuses
Advancement opportunities as the company scales

Schedule & Location

Hybrid role based in Phoenix, AZ

Some in-office days required
Remaining days remote/work from home

The Ideal Candidate

You can:

Sell ice to an eskimo
Handle difficult conversations professionally
Understand the technical side of Meta and email
Keep clients calm and confident
Think strategically in real time
Build relationships that last

If that sounds like you, apply now and tell us why you’d be a fit for Blackhat Strategy.

Pay: $65,000.00 - $150,000.00 per year

Benefits:

Paid time off

Work Location: Hybrid remote in Phoenix, AZ 85016