Account Manager, Small and Medium Business Group

Summary:

Join Meta in crafting a world where technology and creativity unite to drive business growth, empower communities, and redefine advertising. We're looking for talented individuals to revolutionize how businesses thrive. As part of our Small and Medium Business Group (SMBG), you will drive AI-powered sales, helping various industries—from e-commerce and retail to finance and healthcare—grow and transform.

With a focus on client satisfaction, you will harness Meta's advanced AI capabilities to identify opportunities and optimize sales strategies, enabling businesses to flourish like never before. Our team comprises innovators and sales experts eager to leverage AI to generate revenue and enhance customer experiences. This is your chance to be part of a global force making a substantial impact on businesses and communities worldwide. Join us and help reshape the future of sales and advertising at Meta.

Responsibilities of the Account Manager:
• Manage and nurture a portfolio of client accounts, consistently achieving and exceeding sales targets and performance metrics, while prioritizing customer satisfaction.
• Identify upselling and cross-selling opportunities and devise strategic business plans through customer strategies, operational efficiency, and sales insight.
• Utilize data insights to guide strategic decision-making, employing AI and automation for tailored client recommendations and product adoption.
• Educate clients on product solutions and best practices to boost Meta's value offerings, strengthening existing partnerships.
• Work collaboratively with cross-functional teams to create and implement solutions that meet client objectives.
• Oversee the sales process from strategy development to closure, managing the end-to-end pipeline with operational rigor, and using CRM tools to enhance outcomes.

Minimum Qualifications:
• 5+ years of experience in sales, account management, or business development.
• Bachelor's Degree.
• Ability to thrive in fast-paced and changing environments, demonstrating flexibility and a growth mindset.
• Proven team player with a customer-centric approach, adept at prioritizing deadlines and meeting business goals.
• Experience with data analysis, problem-solving, and strategic planning to translate goals into actionable strategies.
• History of successful collaboration with cross-functional teams to drive collective success.

Preferred Qualifications:
• Experience in the Sales or Advertising industries.
• Advanced degree in a relevant field or certifications in account or project management.
• Strong technical skills, including proficiency in Excel, Google Suite, or data analytics tools.
• Familiarity with Meta's advertising solutions.
• Experience collaborating with cross-functional teams and managing relationships with key stakeholders to fulfill customer needs.

Public Compensation:

$86,000/year to $130,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta proudly embraces diversity and is an Equal Employment Opportunity and Affirmative Action employer. We consider all qualified applicants without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. We also welcome qualified applicants with criminal histories, abiding by applicable laws. Meta participates in the E-Verify program in some locations. Please note that Meta may utilize AI and machine learning technologies for employment applications.

Meta is dedicated to providing reasonable accommodations for candidates with disabilities. Please reach out for assistance during the recruitment process.