You will be responsible for leading the management and implementation of client programs and initiatives while ensuring timely and flawless program execution. The Account Supervisor is a critical role and has the following core responsibilities: • work across Epsilon to support a variety of client programs/needs, which may include coordinating efforts among Creative, Production, Digital (Display, Social, Search), Email, Data/Analytics, Accounting/Billing, Third Party vendors (as applicable), etc. • possess the ability to work with all levels and roles within both the Epsilon organization, as well as the client's organization • have a solid understanding of direct/digital marketing best practices and the ability to effectively communicate recommended strategies and point of view to the client via email, phone and in-person meetings • own the creative process from an Account perspective, including directing the internal teams and developing schedules and estimates • oversee production schedules for digital, email and direct mail; direct internal production teams and external partners on specific requirements; ensure accuracy and quality of all materials • negotiate client and agency needs to optimize resources, efficiency, and account profitability, while also managing programs within client budgets • fully own billing, and be ready to assist also in budgeting, proposals, presentations, planning documents, etc. • Issue reports, results, statuses and proposalsAdditional background/skills required: • Bachelor's degree in Business, Marketing or Communications - Preferred • Minimum 5-7 years' experience in marketing services with an emphasis on digital marketing, email and direct mail • Excellent written and verbal communication skills • MS Office expertise (Excel, Word, PPT, etc.) Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world.
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