Account Supervisor

Viewed as the "go- to" point of contact for your client; capable of being both advisor and liaison between client and agency teams to ensure the timely and successful delivery of solutions that align with client expectations and agency goals. ESSENTIAL FUNCTIONS * Serves as the day-to-day contact for assigned accounts and projects * Consistently works to build trust and rapport with key client stakeholders. * Builds consensus and rapport with client and Planit's internal teams. TASKS * Facilitates project and campaign kickoffs to relevant members of Planit's internal teams on behalf of existing clients * Accountable to development and progress of client KPI's * Oversees the management and execution of campaign/tactical plans to ensure adherence to strategy, budget and KPI's * Ownership of client billing process [ensures timely client invoice approval/payment, informs AD/agency leadership of billing discrepancies and potential concerns] * Presents recommendations and/or work to clients in partnership with senior leaders and/or interdisciplinary colleagues to obtain client buy-in * Prepares and/or reviews (as account staffing requires) proposals, SOW's, conference reports and status reports prior to client review * Keeps account director informed of client and team developments with regular status updates * Hosts interdepartmental project kickoffs with appropriate team members * Clearly communicates defined goals, budgets and deliverables to client and internal teams * Obtains client approval of project briefs * Reviews deliverables before presentation to client * Helps to facilitate hiring, managing, developing, and promoting junior team members * Leads weekly departmental staff meetings * Fosters productive, positive working relationships within Planit's internal teams, providing constructive feedback as necessary * Consistently works to improve efficiency and project profitability * Delegates assignments to junior team members and effectively oversees SAE and AE workload and performance * Attends interdepartmental briefings Requirements: QUALIFICATIONS * Minimum of 6 years of related experience. Agency experience with strong retail, consumer, an/or digital media background is a plus.

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