Account Supervisor

We’re a team of about 20 people based in Springfield, Missouri. This is a high-impact, senior-level account service role with a split focus that's rare in agency life: half your time goes deep on a substantial existing account, and the other half is dedicated to helping us grow. Actively participate in new business prospecting, outreach, and pitches alongside agency leadership Help onboard and stabilize new accounts as they come in with ability to lead those accounts Contribute to proposals, strategic recommendations, and presentations for prospective clients Focus on engagements with real scope and growth potential — local/regional businesses and national brands Build relationships that generate long-term value, not just one-off projects Proven ability to independently own complex client accounts with minimal oversight Experience managing digital or web-based engagements — comfort with project coordination alongside development partners is a plus A track record of identifying and pursuing growth opportunities within accounts Confidence leading client conversations at a senior level, including strategy discussions and presentations Strong brief-writing and ability to translate client needs into clear creative direction Familiarity with new business development — you’ve been part of a pitch before and want to do more of it Bachelor’s degree in marketing, communications, or a related field (or equivalent experience) A team that supports (and sometimes challenges) you — in the best way Leadership that values curiosity, accountability, and innovation Colleagues who take pride in their work and still know how to have fun Clients across industries — varying in size and glamour — who are grateful, interesting, and loyal A company culture that emphasizes balance, collaboration, and real growth Work, play, and thrive — that’s the goal here, not just hustle