Account Supervisor, Pharmaceutical Advertising Agency

Role Summary: Deerfield Account Supervisors are the critical component to the success of the Client Services team and the overall health of our client accounts - developing and maintaining strong relationships with our clients and serving as the clients’ trusted partner to effectively manage and grow their account. Account Supervisors must possess strong critical thinking skills, thrive in a fast-paced environment, and have a demonstrated ability to identify innovative solutions. Deerfield Agency is a hands-on environment where we expect every level to roll up their sleeves and actively partner with both clients and internal cross-functional teams to effectively manage all projects. • Strong client relationship/management experience – prefers working with clients in a live setting • Experience developing, producing, and leading multi-channel marketing solutions • Skilled in managing budgets and developing project estimates • Medical/Legal/Regulatory (MLR) submission experience, including proper submission of jobs in the client’s MLR review system (e.g., Veeva Vault PromoMats) • Strong active listening skills and the ability to ask insightful questions to identify opportunities, resolve issues, and provide effective leadership; skilled at reading interpersonal cues and adapting communication to meet specific needs; demonstrates sound judgment in anticipating and overcoming challenges • Highly organized and detailed-oriented when executing work and prioritizing workload and projects in a fast-paced environment • Knowledge of CRM, database management, analytics, website development and updates • Strong knowledge of Microsoft Office/Google Suite; proficiency in developing and delivering presentations in PowerPoint • Demonstrated capacity to work in a team-oriented environment by supporting fellow team members in achieving both client and agency objectives, as well as independently • Ability to travel on as-needed basis Our HR team will review your resume and experience to see if you align at a different level or possibly better align to other open positions.