We are seeking an experienced Account Supervisor with a strong background in shopper marketing and agency account leadership. This role serves as the primary client contact, leading day-to-day communications, strategy, and execution across all shopper marketing initiatives.
The ideal candidate has 4+ years of marketing agency experience, including managing high-profile retail programs and delivering measurable business results. Experience with Walmart, Sam’s Club, or other national retail accounts is highly preferred.
Client & Account Leadership
Act as the primary client contact and trusted advisor
Build and expand client relationships to drive incremental revenue
Lead client meetings, including visits to client headquarters
Ensure contract obligations are met or exceeded
Supervise and mentor Account Coordinators and Account Executives
Strategic Planning
Lead or support strategic planning and brainstorming sessions
Translate client objectives into actionable marketing strategies
Develop program recommendations aligned to sales goals and brand standards
Identify and leverage research to support marketing plans
Creative & Program Execution
Manage the creative development process from concept to approval
Present creative concepts to clients
Ensure work meets brand guidelines, communication priorities, and objectives
Oversee execution of all marketing programs, budgets, and timelines
Financial Oversight
Support Director/VP in managing account profitability
Ensure estimates, invoicing, and billing accuracy
Oversee account receivables and financial performance
Additional Expectations
Ability to work outside normal business hours as needed
Collaborate effectively with internal teams, retail field teams, and clients
Support special projects as assigned by leadershiClient & Account Leadership
Experience Requirement:
Bachelor’s degree in advertising, marketing, or related field.
Minimum 4+ years agency experience in retail or consumer packaged goods preferred.
Prior experience working with Walmart and/or Sam's Club.
Research/analysis experience a plus.
Knowledge, Skill and Ability Requirements:
1. Familiarity with market research techniques, including syndicated data
2. Proven leadership, organization, and communications skills.
3. Team player with a positive attitude.
4. Self-starter with strong analytical problem-solving ability.
5. Ability to effectively develop and communicate ideas, both oral and written.
6. Ability to handle multiple projects.
7. Proficient in Microsoft Office applications, specifically Excel, Word and PowerPoint
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Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.
We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement.
Ready for a career path that’s as unique as you? Discover your path at Acosta Group!
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
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