Ad Of Ticket Sales

Ad Of Ticket Sales & Fan Engagement

Milwaukee, WI

Full Time

JR10010864

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internal application process.

Position Title:

AD of Ticket Sales & Fan Engagement

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Marketing Specialist

Job Duties:

Reporting to the Senior Associate Athletic Director for External
Relations and working closely with the Assistant Athletic Director
for Ticket Sales & Service and the Director of Marketing &
Fan Engagement, the Assistant Director of Ticket Sales & Fan
Engagement will develop and implement ticket sales strategies and
marketing outreach initiatives with a focus on revenue generation
for Athletics. This position will be tasked with generating revenue
through proactive, outbound ticket sales efforts that focus on
group sales, new season memberships and renewals with a primary
focus on the basketball programs. In addition, this position will
also be the primary marketing and game entertainment contact for
select Olympic sport(s) creating a strategic marketing plan and
directing game entertainment elements for those sport(s). This
position will also be responsible for managing campus and community
outreach, student engagement efforts, external events, and
assisting with box office operations.

Position Duties (In Order of Importance) - Approximate
Percent of Time Applied Over a Year

SALES & REVENUE GENERATION 60%

Proactively solicit ticket sales through a high volume of
outbound customer contacts including phone calls, SMS/text message,
emails, in person events and face-to-face meetings, and through
other technologies and strategies.

Sell a full menu of ticket options including season ticket
memberships, mini plans, group ticket sales, special event sales,
and premium and hospitality areas with a primary focus on men's and
women's basketball.

Research, analyze and prospect new sales leads by monitoring
industry trends, and the Milwaukee market, and by using established
marketing strategies.

Assist in preparing, proofing, managing data, and sending of
ticket sales emails through the department's mass email
platform.

Provide elite customer service to all current and future ticket
buyers throughout the sales process.

GAME ENTERTAINMENT & STUDENT MARKETING 25%

Plan and execute game entertainment and promotions for select
Olympic Sport(s).

Strategically develop and implement comprehensive
attendance-driving student marketing initiatives across
sports.

Assist with the game entertainment/promotions at games (i.e.
fulfillment of group ticket sales experiences such as high-five
tunnels, anthem buddies, etc.).

COMMUNITY MARKETING, ENGAGEMENT, OUTREACH & EVENTS
10%

Strategic management and implementation of campus and community
appearances at local events such as State Fair, Summerfest, and
other festivals/events.

Assist in implementing campus and community marketing programs
and outreach efforts including but not limited to external events,
reading program, "school day" games, Panther Tailgate, Homecoming,
etc.

OTHER: 5%

Supervise ticket and marketing student staff on game days at
select events and assist when needed with the ticketing operations
at basketball games.

Assist with reporting functions, sales projections and
goal-setting, box office operations, and database management.

Other duties as assigned by the Senior Associate Athletic
Director for External Relations.

The individual must know, recognize and comply with the laws,
policies, rules and regulations governing University and its
employees, and the rules of the National Collegiate Athletic
Association ("NCAA") and the applicable Conference, as now
constituted or as they may be amended during the Term of this
agreement. The Employee shall take all reasonable steps to endeavor
to ensure that all other employees for whom Employee is
administratively responsible, comply with aforesaid policies,
rules, and regulations.

Key Job Responsibilities:

Collects, analyzes, prepares, summarizes, and disseminates data
and trends relevant to ongoing or future marketing activities

Develops, implements, and maintains strategic marketing plans
based on research and established strategies

Develops, implements, and disseminates marketing materials
through various communication mediums utilizing appropriate
technologies and techniques

Department:

Student Affairs - Athletics

Compensation:

Salary will be Commensurate with Experience.

Required Qualifications:

Bachelor's degree or higher, or combination of education and
relevant work experience.

At least one (1) year of experience working in college
athletics or a professional sport setting.

At least six (6) months of experience actively soliciting
ticket sales through a high volume of outbound customer contacts
such as phone calls, emails and other strategies.

Demonstrated excellence with verbal, written, and communication
skills, as evidenced by application materials and
interviews.

Preferred Qualifications:

Experience with live event/in-venue production including
in-game promotions, game scripting, in-game sponsorship activation,
and fan engagement/entertainment elements for athletic/sporting
events.

Experience organizing community engagement and outreach
activities.

Knowledge of using ticket sales software such as Ticketmaster,
Account Manager and/or Archtics.

Knowledge of using platforms used to design and send mass
emails for ticket sales and promotions.

Experience interacting with gameday staff including, but not
limited to, student workers, venue box office staff, and/or
usher/ticket takers

How to Apply:

Interested applicants are required to apply online and provide a
cover letter, detailed resume that addresses your professional
level work experience as it relates to all required and preferred
qualifications.

Finalist candidate(s) being considered for hire will be required to
provide three professional/supervisor references through an
external reference checking tool. References will not be contacted
prior to candidates being notified.

In instances where the Search and Screen Committee is unable to
ascertain from a candidate's application materials whether they
meet any of the qualifications, they will be evaluated as not
meeting such qualifications.

Contact Information:

Amal Afifa

[email protected]

Reasonable Accommodations

Pursuant to university policy,
UWM provides reasonable accommodations to qualified individuals
with disabilities who are employees or applicants for employment.
Employment opportunities will not be denied because of the need to
make reasonable accommodations for a qualified individual with a
disability. If you need assistance or accommodation in applying
because of a disability, please contact [email protected] or 414-229-4463.
This job announcement and other material on this site will be made
available in alternate formats upon request to an individual with a
disability.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin's Open Records Law.
UWM will not, however, reveal the identities of applicants who
request confidentiality in writing except as may be required by
Wisconsin's Open Records law. In certain circumstances, the
identities of "final candidates" and/or the identity of the
appointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check. UWM takes the
prevention of sexual misconduct seriously. As such, you and your
references will be required to answer questions regarding any past
findings of sexual violence and sexual harassment or any pending
allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery
Report), which includes statistics about reported crimes and
information about campus security policies, see http://www.cleryact.uwm.edu/, or
call UWM's Dean of Students Office, Student Union 345 at (414)
229-4632 for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of their
start date will be required to verify identity and eligibility to
work in the United States and to complete the required employment
eligibility verification form upon hire.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, age, pregnancy, disability,
status as a protected veteran, or any other bases protected by
applicable federal or State law and UW System policies. We are
committed to building a workforce that represents a variety of
backgrounds, perspectives, and skills, and encourage all qualified
individuals to apply.

To apply, visit https://wisconsin.wd1.myworkdayjobs.com/en-US/UW_Milwaukee/job/Milwaukee-WI/AD-of-Ticket-Sales---Fan-Engagement_JR10010864.

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