About the role: • Partner with the Account Management team to gather the necessary campaign details for accurate and timely launches, additionally discussing and tracking against the brand's goals & KPIs • Handle and oversee campaign setup, implementation and trafficking within Epsilon platform • Once campaigns are launched, provide confirmation to the Account Management teams as well as provide proof of launch via campaign screenshots • Work closely with the Account Management teams to ensure successful delivery of all campaigns by routinely monitoring campaign performance and delivery; escalate potential delivery issues and optimize campaigns to meet performance goals • Upon campaign completion, generate campaign reports from the platform and validate for correctness prior to handing off to respective teams to provide to the brand client • Oversee billing & invoicing process to ensure billing accuracy; confirm billing details with Account Management team and pull final delivery reports to review invoices prior to being sent to brands • Be a trusted source of data, insight and context of Epsilon campaigns About you: We are looking for a Client Operations Manager who has the following skills, knowledge, and experience: • 3-5 years of Ad Operations experience • Experience with campaign management in a fast-paced environment • Willingness to quickly learn new tools and programs • Ability to work in a team environment as well as individually • Strong written and verbal communication skills with all levels of internal stakeholders and external client partners • Data-driven and analytical with a strong attention to detail and process • Proven thought leader in strategic planning and operational efficiencies • Efficient time management and organizational skills - able to sustain timeline management and campaign deliverables Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.
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