Ad Operations Specialist, Uber Advertising

About The Role Own the strategy, setup, trafficking, pacing, and optimization across Rider and Eats ad products to ensure accurate, high-quality delivery Partner with Sales and Partner Managers to translate performance trends and advertiser KPIs into actionable recommendations and incremental investment opportunities Diagnose complex campaign, tracking, and ad-serving issues-identifying root causes and collaborating with Engineering, Product, and Tech Ops to resolve blockers Coordinate work completed by offshore Ad Ops teams to maintain high execution standards, clear handoffs, and alignment with Creative and Audience Strategy Serve as a strategic Ad Operations partner to Partner Managers, translating advertiser objectives and campaign performance into recommendations that improve outcomes, strengthen the client relationship, and support account growth Identify workflow bottlenecks, create SOPs and training materials, and participate in UAT and beta testing for new ad products and internal tools Participate in testing and launching new advertising products, features, ad server functionality, and internal tools; document findings and provide structured operational feedback Strong written and verbal communication skills, including the ability to explain technical or operational concepts clearly to non-technical partners Demonstrated attention to detail and a consistent track record of precise execution in a high-volume or fast-moving environment Hands-on experience with enterprise ad servers (e.g., GAM), order management systems (e.g., Salesforce), and app/mobile advertising inventory Technical proficiency with third-party tracking, ad verification tools (e.g., DoubleVerify, IAS), and MMPs (e.g., AppsFlyer, Adjust) Track record of building SOPs, QA frameworks, and playbooks, as well as supporting operational readiness programs for new ad capabilities Experience analyzing campaign performance in spreadsheets or BI tools, with exposure to SQL, APIs, or process automation a plus Proven ability to manage complex campaign priorities independently, direct offshore team deliverables, and collaborate effectively with technical and business partners Comfort working with campaign data in spreadsheets, dashboards, BI tools, or basic querying environments to identify trends and investigate issues Strong analytical problem-solving skills with the ability to translate technical concepts clearly to non-technical stakeholders and contribute to client-facing performance conversations For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits.