Ad Operations Specialist

This is a full-time role that can be held from one of our US offices or remotely in the United States. Own end-to-end execution of brand campaigns, ensuring accuracy, timeliness, and adherence to Fetch standards Configure campaigns, partner assets, and product catalogs to ensure a seamless user experience Manage multiple concurrent workstreams, balancing priorities across internal teams and client timelines Partner closely with Account Managers to support client goals and optimize campaign performance Translate promotion specifications into clear, actionable inputs for technical and operational teams Track progress against milestones and deadlines, proactively communicating risks, blockers, and updates Identify opportunities to improve processes, tooling, and documentation as Fetch scales Experiment with AI tools, automation, and new workflows to improve efficiency, accuracy, and scalability of Ad Operations processes Act as a subject-matter expert on "How Fetch Works," advising internal teams on the best solutions for partner and product initiatives Contribute to cross-functional projects that enhance partner experience, user experience, and internal efficiency Minimum Requirements: Partner and customer-oriented approach, with the ability to balance business objectives, platform standards, and user experience. Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch's growth. We'll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.