Admissions & Marketing Manager

DescriptionEvery new resident begins their journey with a conversation, a connection, and someone who truly cares.At Salem Transitional Care, our Admissions & Marketing Manager plays a vital role in helping residents and families navigate one of life's most important decisions. We are looking for an outgoing, compassionate, and relationship-driven professional who enjoys connecting with people, building partnerships, and creating exceptional first impressions.If you thrive on building relationships, solving problems, and making a meaningful impact while helping our community grow, we'd love to meet you.What You'll DoBuild and maintain strong relationships with hospitals, physicians, case managers, discharge planners, and other community referral partnersCoordinate the admissions process from initial inquiry through admission, ensuring a smooth and welcoming experience for residents and familiesConduct tours for prospective residents and families while showcasing the services and culture of our facilityManage bed availability and collaborate with clinical and leadership teams to facilitate timely admissionsPartner with the CEO, CNO, Business Office, Social Services, and interdisciplinary team to coordinate admissions, room readiness, and resident transitionsServe as a trusted resource for residents, families, and referral partners by answering questions and providing guidance throughout the admissions processConduct outreach visits and maintain relationships with referral sources to support facility growth and community presencePlan and participate in community events, presentations, and marketing activities that promote Salem Transitional Care and our servicesMonitor customer satisfaction and help identify opportunities to improve the resident and family experienceComplete admission paperwork accurately while ensuring all required documentation is obtained prior to admissionMaintain confidentiality and compliance with all federal, state, and company policies and regulationsProvide exceptional customer service while creating a positive first impression for every resident, family member, and referral sourceWhat We're Looking ForPassion for building relationships and helping others during important life transitionsOutstanding communication, customer service, and interpersonal skillsStrong organizational skills with the ability to manage multiple priorities in a fast paced environmentSelf‑motivated, outgoing, and comfortable networking within the healthcare communityAbility to work collaboratively with residents, families, referral partners, and interdisciplinary teamsStrong problem‑solving skills and attention to detailProfessional presentation and confidence when conducting tours and community outreachProficiency with Microsoft Office and the ability to learn healthcare software systemsValid driver's license with the ability to travel locally for marketing and referral visitsWhy Join Us?Build meaningful relationships with residents, families, and healthcare partners every dayPlay a key role in helping individuals find the care and support they needWork alongside a collaborative leadership team that values innovation, teamwork, and exceptional serviceHelp grow a trusted healthcare organization within the Salem communityJoin a workplace where your ideas, relationships, and contributions truly make a differenceWhat We OfferAt Salem Transitional Care, we believe in supporting our team and creating a workplace where you can grow, feel valued, and make a difference every day.Competitive salaryMedical, dental, and vision insurance401(k) retirement planGenerous paid time off including vacation and sick timePaid holidays including 6 recognized holidays plus one floating holiday you can use for a day that matters to youCareer growth and advancement opportunitiesOngoing training, development, and education assistanceA positive, team-focused culture rooted in our Force for Good valuesEmployee recognition and appreciationRequirementsEducationAssociate's or Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field preferredEquivalent admissions, marketing, or sales experience may be considered in lieu of a degreeLicenses/CertificationsValid driver's licenseExperienceThree to four years of experience in admissions, healthcare marketing, sales, business development, or customer service preferredExperience in long term care, skilled nursing, rehabilitation, or senior living preferredSix months of long term care experience preferredNote:All employees of Cascadia Healthcare are required to complete and clear all state specific background check requirements prior to contact with residents/patients.#J-18808-Ljbffr