Advertising Account Director

CANVAS is looking for a creative-minded, highly organized, go-getter to join our Account Management team as an Account Director. You’re just as much a maker as you are a do-er. This role is not just about pushing timelines and budgets - while it does encompass core project management skills, your time is centered around client relationships, the craft of account management and sustained agency growth. What You’ll Do Here: • Lead key accounts and drive client satisfaction; oversee client account team members and multiple workstreams • Lead strategically, focused on big picture of client’s marketing efforts with the ability to also grasp the minutia of day-to-day tasks • Lead client conversations with confidence and maintain full control of the conversations • Become your clients trusted marketing partner sustaining relationships that continue for years in the future; engage with your client partners to actively and continuously find growth opportunities and identify areas to propose new solutions and drive change for their brand • Educate clients on new trends, strategies and opportunities to improve their marketing campaigns; articulate strategic initiatives that address clients’ business challenges • Assist the creative and strategy teams by clearly outlining client needs and goals through the use of project plans and creative briefs • Proactively identify project risks and create mitigation strategies • Prepare account service-related documents such as agendas, reports, proposals, presentation decks, contract scope, pricing and estimates and other client communications • Ensure client portfolios are being managed to the highest standards • Oversee success tracking and monitoring - have a working knowledge and ability to speak to your client’s KPIs / business results • Provide clear and detailed communication, both written and verbal, for clients, vendors, contractors and internal teams • Demonstrate core project management and organizational skills on a daily basis, keeping projects, deadlines and budgets on track • Manage up - know when to involve senior management and when to handle a situation yourself • Own the billing / finances for your accounts and collaborate directly with the finance department • Help identify better ways of working and break down silos that impede integration, efficiency and effectiveness; demonstrate strong collaboration skills with internal teams • Serve as an open and willing resource to team members in assessing ideas and directions, providing guidance to push further • Champion inspired thinking and breakthrough ideas; help the agency create, sell and execute award-winning work Your Qualifications: • 6+ years experience running accounts and working directly with clients in a digital, creative or marketing agency • Experience working in the digital space (websites, social media, products); familiarity with creative and strategic process, campaign and comms planning, web dev life cycles, social media marketing, email marketing and online campaigns • Meticulous organization skills • Experience writing proposals, estimates, RFPs and scope of work documents • Experienced in crafting marketing and project roadmaps, macro account plans and organizing annual marketing efforts; experience managing budgets, timelines and overall project lifecycles • Ability to manage several high-complexity projects within tight deadlines • Ability to create detailed and engaging presentations • Strong time management and delegations skills with an ability to juggle many tasks and meet deadlines • Multicultural experience a plus+++ • Positive attitude and ability to motivate teams • Bilingual (Spanish/English)