Advertising Account Manager

Updated: Jun 24, 2025 - The Advertising Account Manager is responsible for driving customer retention, achieving revenue growth, and expanding product usage, managing a high volume of advertising accounts with a keen focus on client needs and business impact. Tips for Advertising Account Manager Skills and Responsibilities on a Resume Advertising Account Manager, Vivid Creations Agency, Raleigh, NC Job Summary: • Prospect, pitch and close advertising sales to business and non-profit clients • Communicate with prospective and existing clients through phone, mail, email and in person (post-pandemic) • Perform conversational-based client needs analysis with clients • Consult with clients on the effectiveness of their marketing campaigns • Make and keep notes on client communications, proposals and contracts • Generate personal and publication sales reports • Contribute ideas and solutions to company sales strategies • Engage with team members and management on sales, goals and strategies • Sending details to graphic designers • Support clients for QR reports and Call Tracking reports • Accompany Account Executives to client meetings to build strategy • Build trust with the Account Executive team and the clients • Determine product demand and customer awareness • Develop pricing strategies to maximize return on investment • Coordinate marketing campaigns with sales activities • Monitor and report on customer satisfaction Job Summary: • Supporting overall client satisfaction by providing a positive customer service experience, ensuring high-quality, and on-time delivery • Support for regular client-facing communications including adherence to client communication practices, preparing and distributing client status reports, preparing and disseminating contact reports, etc • Translating client needs and expectations clearly across internal development teams • Working in collaboration with Project Managers or creating and managing project timelines directly, depending on the requirements of the project • Collaborating with internal teams to manage timelines, assets, progress, and client deliverables, including project brief development, supporting internal KO meetings, requirements meetings, internal review meetings, and prelaunch quality checks • Supporting client review calls and internal team coordination to ensure projects are approved by the client • Developing an understanding of revenue delivery expectations • Building a strong foundation for client management, presentation skills, and product value articulation • Lead client…