Advertising Administrator Full Time

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual''s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members'' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Additional responsibilities may be assigned as needed:

Serve as liaison between internal departments and supporting teamsDevelop advertising and content strategies; present recommendations to leadership and execute upon approvalSupervise workflow of creative projects, including writing briefs, modifying job orders, and coordinating traffic to meet deadlines and budgetsIdentify and escalate issues to maintain project timelines; reassign tasks as needed for prioritizationCommunicate effectively with internal and external clientsProduce advertising, graphics, direct mail, and multimedia in collaboration with Corporate MarketingReview creative content for accuracy prior to publishing; suggest improvements as neededMaintain graphic asset library for multimedia, signage, and collateral across assigned propertiesUpdate and schedule printed and digital signage, including Symon Design StudioAssist in development and execution of advertising campaigns; recommend enhancementsParticipate in preplanning of marketing and advertising projectsEnsure consistent brand representation across all materialsSupport marketing services including advertising, public relations, and internal requestsDraft press releases and manage media correspondence for marketing initiativesMaintain vendor relationships to ensure timely, accurate, and cost-effective productionContribute to long-term brand strategy and execution of marketing plansInput and manage job requests in InMotion project management systemUpdate schedules and project details in InMotion to ensure accuracyGenerate and distribute status reports; create ad-hoc reports as neededTraffic ad materials and coordinate deadlines with media buying/planning agencyGather project materials and details from relevant departmentsPerform basic graphic tasks including image resizing using Adobe Photoshop, InDesign, and IllustratorConduct research for marketing and advertising initiativesProvide administrative support to the Marketing DepartmentCoordinate and assist with promotional events and live broadcastsPromote superior customer service in alignment with company standardsDevelop and maintain brand voice and visual content for M Resort or multi-property messagingCollaborate with Advertising Manager to implement social media strategies aligned with PR and marketing goalsAttend property events (including evenings/weekends) to gather contentMaintain and update website using Sitecore CMSSupport public relations efforts including media requests, interviews, photo shoots, and visitsReview and update directory listings, media lists, and fact sheets for assigned propertiesEnsure compliance with all regulatory requirements and report potential issuesMaintain strict confidentiality in all departmental and company mattersBRING US YOUR BEST.

QUALIFICATION REQUIREMENTS

Must be at least 21 years of ageAssociate's degree in Marketing, Advertising, or Communications preferredMinimum of 2 years' experience in advertising or client services, or equivalent combination of education and experiencePrevious experience in the hospitality industry and resort settings preferredExcellent verbal, written, and interpersonal communication skillsProficient in Microsoft Word, Excel, PowerPoint, and OutlookStrong client interface and presentation skills preferredAbility to interact professionally with guests, staff, and colleaguesSkilled in resolving conflicts and problems diplomatically and tactfullyCapable of presenting information and responding to inquiries from managers, clients, customers, and the publicDemonstrated ability to drive results and meet objectivesSUPERVISORY RESPONSIBILITIES

NoneLANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating procedures, and manuals in EnglishStrong verbal and written communication skills to interact effectively with guests, team members, and managementCapable of conveying information clearly and professionally in high-pressure or fast-paced situationsAble to understand and respond to guest inquiries, concerns, and feedback with courtesy and accuracyMust be able to document incidents, complete reports, and follow written instructions preciselyProficiency in communicating policies, procedures, and expectations to team membersREASONING ABILITY

Ability to apply common sense and sound judgment to carry out written, oral, or diagrammed instructionsStrong problem-solving skills in standardized situations involving multiple variablesCapable of making quick decisions under pressure while maintaining guest satisfaction and safetyAble to assess situations and respond appropriately to guest needs, operational challenges, or unexpected eventsDemonstrates logical thinking and adaptability in a fast-paced, high-volume environmentMust be able to prioritize tasks and manage time effectively during peak business hoursAbility to interpret and follow company policies, procedures, and regulatory guidelinesMaintains professionalism and discretion when handling sensitive or confidential informationCERTIFICATES, LICENSES, REGISTRATIONS

Must qualify for all licensing and permit requirements as mandated by federal, state, and local regulationsPHYSICAL DEMANDS

Regularly required to stand for extended periods and use hands to handle tools, equipment, and objects

Frequently required to reach with arms, speak clearly, and actively listen in a fast-paced environment

Visual acuity required, including close vision, color differentiation, and peripheral awareness

Ability to lift and move:

Up to 30 lbs regularly

Up to 50 lbs frequently

Up to 100 lbs occasionally (with assistance or equipment as needed)

Must be able to push, pull, bend, twist, stoop, crouch, kneel, and maintain balance in various work environments, including confined or crowded spaces

May be required to navigate stairs, ramps, and uneven surfaces

Must be able to perform physical tasks safely and efficiently in a dynamic and guest-facing setting

WORK ENVIRONMENT

May be exposed to secondhand tobacco smokeFast-paced, high-energy atmosphere requiring excellent multitasking and communication skillsFrequent interaction with guests and team members in a dynamic customer service settingMay involve standing, walking, or moving for extended periods during shiftsMust be comfortable working in areas with varying noise levels, lighting, and temperature conditionsFlexibility required to work nights, weekends, holidays, and overtime based on business needsCompliance with uniform and grooming standards is requiredMust adhere to all company policies, procedures, and regulatory guidelinesReasonable accommodations will be made for individuals with disabilities in accordance with applicable lawsSTAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We''re changing entertainment. Follow us.

Equal Opportunity Employer

Skills:
Administrative Skills, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Advertising, Advertising and PR, America Online (AOL), Brand Marketing (Branding), Brand Strategy, Broadcasting, Budgeting, Campaigns, Casinos, Communication Skills, Content Development, Content Management Systems (CMS), Customer Relations, Customer Support/Service, Direct Mail, Diversity, English Language, Establish Priorities, Financial Reporting, Gaming, Graphics, Hospitality and Tourism, Identify Issues, Interpersonal Skills, Leadership, Loan Collateral, Mail Processing, Maintain Compliance, Market Research, Marketing, Marketing Plan, Media Buying and Planning, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multimedia, Multitasking, Operations Processes, Presentation/Verbal Skills, Press Releases, Problem Solving Skills, Production Costing, Project Schedule, Project/Program Management, Public/Media/Press/Analyst Relations, Regulations, Regulatory Compliance, Regulatory Reports, Regulatory Requirements, Research Skills, Social Media, Sports, Sportsbook, Status Reports, Sustainability, Team Building, Time Management, Vendor/Supplier Relations, Website Management, Writing Skills

PENN Entertainment Inc