ESSENTIAL DUTIES AND RESPONSIBILITIESPrimary duties and responsibilities include, but are not limited to, the following:• Ensure the production processes from beginning to end (job request to final delivery), is efficiently executed with positive results.• Evaluate job requests for completeness, and follow-up with requestor to fill in details as needed including:o Knowledge of all standard advertising and marketing deliverableso Understanding of key business operations across operations in order to align more effective advertising tactics to business needso Ability to determine viability of meeting request goals and timelineso Ability to professionally communicate with department management• Initiate projects within project management tool including:o Draft detailed project briefso Assign tasks to available resources (based on current workloads and skills)o Determining timelines based on priority, internal and vendor resources• Manage and maintain positive relationships with internal clients including:o Regular communication of project statuso Delivery of requested materials on time• Manage and maintain positive relationship with external vendors including:o Understanding vendor capabilities and required timelineso Nurture relation to maximize value for business ("calling in favors" best possible pricing)• Coordinate with department directors, brand managers and/or senior staff to establish deadlines, objectives, etc.• Manage maintenance of up-to date and accurate content throughout the property (e.g., signage) and on digital channels (e.g., website).• Act as main point of contact for production talent for project-related.• Ensure the most effective use of existing and future project and resource management solutions and procedures in the studio.• Manage direct reports: Advertising and Marketing Coordinator, Advertising and Marketing Content Specialist.• Manage the payment cycle from initial vendor estimate/quote, through to successful settlement of invoices including:o Evaluate estimates/quote for best pricing and completenesso Process Purchase Request and Orderso Track approval and payment processes to ensure desired timelines are maintainedo Maintain accurate list of estimates, PRs, invoices, POs, Receivers, and Payments, including tracking accruals on a monthly and year-to-date basis• Manage large-format print production facility including training and scheduling regular maintenance.• Manage digital signage system including:o Ability to create, configure and implement content management folders, playlists, schedules and display layoutso Configure, manage and diagnose content player hardware, operating system and sign system software• Any other duties as assigned within the scope of this position.KNOWLEDGE/SKILLS/ABILITIES• Strong understanding of advertising and marketing deliverables (print, digital, signage, etc. ).• Proficiency in project management tools (e.g., Asana, Trello, Wrike, Monday.com).• Experience drafting project briefs, assigning tasks, and managing timelines.• Manage multiple projects simultaneously under tight deadlines.• Excellent written and verbal communication skills.• Collaborate with internal stakeholders, including department heads and brand managers.• Professional demeanor with the ability to manage up and down the organizational structure.• Familiarity with digital signage systems and content management platforms.• Ability to troubleshoot and manage digital content player hardware and software.• Experience with large-format print production and equipment maintenance.• Proficiency in Microsoft Office Suite and Adobe Creative Cloud.• Experience managing budgets, purchase orders and invoice tracking preferred.• Ability to evaluate vendor quotes and ensure cost-effective solutions.• Strong organizational skills for maintaining accurate records and tracking accruals.• Experience managing direct reports and fostering team development preferred.• Ability to align marketing production with broader business goals.• Strategic thinker with a focus on process improvement and operational efficiency.• Ability of complex reading, writing, math, and task completion skills is required.• Must have the following skills: clerical, compiling, coordination, analyzing, supervising, instructing, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.• Must be a minimum of 21 years of age.EDUCATION and/or EXPERIENCE• Bachelor's degree in Business, Marketing, Advertising, or Communications is preferred.• Minimum of 5 years' Marketing/Advertising production experience is required preferably in a managerial role or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.• Experience managing cross-functional teams and external vendors preferred.PHYSICAL DEMANDS• While performing the duties of this job, the team member is constantly sitting and occasionally standing, walking, reaching overhead, bending over, crouching, and kneeling during the duration of their shift.• Must be able to push/pull 50lbs or less occasionally.• The team member will constantly have repetitive use of both hands, frequent light grasping motions, and occasional firm/strong grasping motions. Finger dexterity of both hands will be constantly required.• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WORK ENVIRONMENT• Work performed indoors and outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment.• The noise level in the work environment is usually quiet to moderate.• Team Member may be exposed to moving objects, solvents/oils, and/or secondhand smoke.• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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