Advertising Operations Specialist

Hyperlocology deeply values our customers, their digital programs & channel success above all else. They are our family and their success is ours. Hyperlocology deeply values our customers, their digital programs & channel success above all else. Our Advertising Operations Specialists Are Responsible For • Analyzing customer performance data and building executable, cross-channel strategies to grow their revenue and reach • Partner with CSM to understand their brand goals, assess their capabilities and provide recommendations to help them accelerate their business and technology objectives • Develop an understanding and knowledge of customer’s channel strategies, and guide • best practices with our product • Proactively identify risks to the customer achieving their stated business goals and work to build a risk mitigation plan • Deliver business value and innovation to a customer’s business by understanding our customers’ key business challenges • Work collaboratively with the account team and HYP executives across the organization, effectively network within accounts from the Executive-Level down, in order to help customers achieve their objectives • Act as the liaison between Product and the Customer with a focus on feature collaboration and communicating the feature roadmaps in a balanced “one-versus-many” approach required by the SaaS model • Collaborate with customer’s relevant partners to achieve overall satisfaction with the solution and to create a trusted three way partnership between customer, partner, and HYP\ • Coaching the next generation of HYP Strategists on platform technologies and strategies • Ensuring customer satisfaction, growth and retention within customer portfolio Email us at [email protected]

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