This position manages our vendor relationships, digital order management systems support, and execution monitor of our offshore team responsible for the trafficking and billing of digital campaigns in our digital OMS and vendor platforms. They will be responsible for ensuring digital campaigns are fulfilled on time and deliver results that meet or exceed client expectations across our suite of products. They will manage a fulfillment team to drive superior campaign execution and results for customers and will manage their performance against associated SLAs and KPIs. Collaborate with the sales team to identify opportunities for accurate execution of digital fulfillment processes and campaign support. Liaison between the markets and fulfillment providers for all digital fulfillment inquiries and issues.
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