Advertising Sales Manager

Location: 1575 N. Gower Street, Hollywood, CA

Work Arrangement: Onsite 5 days per week

Hours: Monday through Friday, 9:00 AM to 6:00 PM

Job Description

Mid-level Customer Success Manager supporting Paramount Ads Manager, our self-serve CTV advertising platform that lets small and medium businesses (SMBs) harness the prestige of TV and the precision of Connected TV. You act as a strategic advisor to a book of high-value SMB accounts, owning the journey from first-look onboarding to long-term retention and individual revenue targets, and you partner with Sales, Ops, and Product along the way.

Key Responsibilities

Strategic onboarding: dive deep into customer goals to design and run tailored onboarding journeys that turn new sign-ups into power usersGrowth and retention: proactively manage a book of high-value SMB accounts, driving product adoption and customer satisfaction through data-backed engagementPerformance consulting: act as the subject matter expert on Paramount Ads Manager, advising clients on creative best practices and campaign optimizations so they see a real ROIRevenue ownership: own individual revenue targets by identifying opportunities to scale unmanaged advertisersSales pipeline management: maintain high operational standards in Salesforce and keep a consistent cadence of outreach (calls, emails, meetings) to move opportunities through the funnelIssue resolution: diagnose account issues, such as campaign delivery and trafficking cases, and drive them to resolution with vendor and internal teams, escalating when neededCross-functional partnership: work with Sales, Ad Ops, and Product to hand off accounts cleanly, resolve recurring issues, and bring client feedback back to the team

Qualifications

Experience: 2–5 years in digital advertising, media sales, or account management, with a working knowledge of how the ad ecosystem operatesEducation: Bachelor’s degree in Marketing, Business, or a related fieldTools: comfortable with CRM tools (Salesforce) and complex ad-tech platforms

Core Competencies

Client relationship management: proactive communication, expectation-setting, escalation handlingCTV / digital advertising acumen: understands campaign lifecycle, trafficking, delivery, and reportingCross-functional coordination: works effectively with Sales, Ad Ops, and Product without formal authorityProblem-solving under ambiguity: diagnoses account issues (e.g., delivery/trafficking cases) and drives them to resolutionData fluency: reads campaign performance data and translates it into a client narrativeProcess rigor: comfortable with CRM/ticketing systems (Salesforce), timeline management, documentationCoachability & self-awareness: reflects honestly on past misses

Compensation

$34.04 to $39.04 per hour.

Requisition ID: PMOUNTJP00001828