June 14, 2026

AI & Innovation Communications Manager

TikTok San Jose, California

We’re looking for an experienced communications professional to join our AI + Innovation Communications team. In this role, you'll help build trust in how AI tools can empower human creativity, partner cross-functionally to help mitigate AI-related reputational risks, and manage proactive and reactive media engagement and speaking opportunities.

You should have a strong understanding of the AI and/or professional content creation landscapes, be able to translate complex technical topics into clear narratives, and be comfortable working independently and collaboratively with multiple stakeholders across timezones.

You'll join a team that helps shape public understanding of how we use technologies like AI to inspire creativity, enable discovery, and keep people safe, through proactive communications and strategic counsel to cross-functional teams including product, legal, public policy and more.

Responsibilities:
- Help develop and evolve our AI narrative through messaging documents, newsroom posts, statements, Q&As, and spokesperson materials.
- Support the development of global communications campaigns that highlight the positive ways AI is supporting creators of all kinds.
- Drive proactive speaking and events strategies, including identifying opportunities prepping spokespeople, and drafting materials
- Pitch AI creativity stories to media proactively and handle reactive media inquiries.
- Provide strategic counsel to product teams working on AI-related projects still in development.
- Identify emerging areas of reputational risk and proactively shape strategies and messaging to address them.

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