Assistant Community Manager - The Arc Village

Previous property management experience required. Responsible for assisting the community manager with the daily operations of the property. Under direct supervision of the Community Manager, the Assistant Community Manager acts as the administrative assistant for the property and is responsible for understanding all company policies and procedures and assisting the Community Manager in implementing such on the property. • Assists with development and implementation of resident services programming • Maintains sound rent collection procedures, including following up with delinquent accounts • Delivers rent deposits to bank and submits relevant documentation • Assists in overseeing the security deposit administration including inspecting units to determine resident's balance or refund, preparing disposition letters, and processing security deposit returns • Maintains familiarity with all procedures and requirements for accounts payable • Assists in the preparation of the annual operating budget, and works with the Community Manager to maintain budgetary guidelines • Assists in monitoring landlord-tenant relations and mediates disputes when necessary • Utilizes maintenance software program to enter in and track service request, and regularly reviews maintenance reports • Inspects apartments for move in condition and turn over status • Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained • Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed Knowledge, Skills and Abilities (KSAs): • Ability to perform all functions of a Leasing Consultant • Work flexible schedule, including evenings and weekends • Travel for the purpose of conducting property business • Work under multiple time constraints • Computer literacy • Excellent customer service skills • Demonstrate strong written and oral communication skills • Proficiency in One Site preferred