Feb. 8, 2022

Assistant Community Manager - The Kensley Apartments

Confidential New Orleans, Louisiana

Applicants should be multi-skilled, a self-starter and a strong leader with excellent communication skills. The Assistant Community Manager is responsible for effectively computing, classifying, and recording numerical data to keep financial records complete while assisting with leasing, marketing, and resident relations for the community. Job Duties and Responsibilities: This job description does not list all duties that will be required of this position. • Assists with development and implementation of resident services programming • Maintains sound rent collection procedures, including following up with delinquent accounts • Delivers rent deposits to bank and submits relevant documentation • Assists in overseeing the security deposit administration including inspecting units to determine resident's balance or refund, preparing disposition letters, and processing security deposit returns • Maintains familiarity with all procedures and requirements for accounts payable • Assists in the preparation of the annual operating budget, and works with the Community Manager to maintain budgetary guidelines • Assists in monitoring landlord-tenant relations and mediates disputes when necessary • Utilizes maintenance software program to enter in and track service request, and regularly reviews maintenance reports • Inspects apartments for move in condition and turn over status • Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained • Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed Knowledge, Skills and Abilities (KSAs): • Ability to perform all functions of a Leasing Consultant • Work flexible schedule, including evenings and weekends • Travel for the purpose of conducting property business, valid driver's license required • Work under multiple time constraints • Computer literacy • Excellent customer service skills • Demonstrate strong written and oral communication skills • Proficiency in One Site preferred Education and Experience: • High School Diploma or Equivalent • Minimum of one year property management or leasing experience • Experience in RD and Tax Credit preferred • Experience in OneSite preferred Essential Job Functions: • Must be able to access all areas of the property's grounds and structures, including multilevel structures, with or without the aid of an elevator. • Work with a computer for a minimum of 7 hours daily either standing or sitting • Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property • Able to step in as acting Community Manager if the need arises

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