May 22, 2021

Assistant General Manager- Mid-Town

Confidential Tampa, Florida

# _Assistant General Manager_ The Assistant General Manager is responsible for supporting the General Manager in all operations of a Walk-On’s Sports Bistreaux while exhibiting leadership and direction to the Front of House (FOH) team. He or she must be able to excel in a culture driven environment with the highest operating standards. The AGM must have the ability to build bar sales and maximize financial success through in-store marketing, controlled inventory costs, and labor costs. * Effectively builds trust with all team members by creating a fun work environment supported by positive reinforcement. * Responsible for adhering to Walk-On’s systems and standards to increase production and productivity * Coaches Walk-On’s hospitality standards to ensure each guest has a memorable “Game Day” experience * Celebrates the wins with the team creating an energetic and supportive work environment * Ensures guest satisfaction by monitoring beverage and food quality and service standards through guest interactions * Responsible for recruiting, training, coaching, developing, and counseling bartending team * Responsible for all ATC, local, and state government requirements and regulations * Responsible for validating all FOH team members have all necessary permits pertaining to BWL service (ATC/ABO/Bar Card, Safe Staff, Serve Safe Alcohol) * Maintains safe, secure, and healthy facility by adhering to Walk-On’s/Ecosure safety and sanitation guidelines * Responsible for creating a career path for all hourly members through coaching, setting goals, and honest feedback * Responsible for demonstrating the Walk-On’s identity in appearance, demeanor, values, and ethics as outlined in the Walk- On’s Manager Code of Conduct * Responsible for driving profitability in the bar by controlling labor and being aware of sales goals and minimize waste * Responsible for order and inventory of all Walk-On’s uniforms * Responsible for leading by example, ensuring the team before self-mentality is maintained at all levels * Responsible for setting the standard in both work ethic and attitude * Responsible to contributing thoughtful and impactful input to weekly manager meetings Responsible for creating pre-shift topics weekly and communicate at weekly manager * Hold him or herself and team accountable for all wins and losses * Any other duties as assigned by your supervisor ### ** _Skills/ Qualifications:_** * Must have 2 years of kitchen management experience in a full service, high volume restaurant.

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