March 4, 2021

Assistant Manager

Confidential Allentown, Pennsylvania

JOB DESCRIPTION The Assistant Manager's position is a hands-on, front-of-house position with at least 90% of your time spent supervising the restaurant and bar, or in a host, server, or bartender capacity, as business needs require. The right candidate will have a great attitude with an ownership and problem- solving mindset, model best practices, and actively coach and train team members. Knowledge of food, wine, cocktails and craft beer is expected, with at least some fine dining experience. Candidate must be a true hospitality-oriented person, have high standards, and be impeccable in dress and grooming. Addressing and resolving customer concerns and finding opportunities to ‘surprise and delight’ guests Demonstrating excellent communication skills; be responsive to phone calls, texts, and emails Manage compliance with PLCB standards for restaurant liquor license Grow guest counts through exceptional service, word-of-mouth advertising, and community engagement Manager on Duty (MOD) coverage Other related duties as needs require QUALIFICATIONS Strong leadership skills to motivate and manage your team Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Three to five years of progressive and relevant experience A degree or additional training/coursework in Hospitality, Food Service Management, or a related field preferred BENEFITS Employee Discount Program Staff meal provided during shift Medical Insurance Periodic bonuses based on performance

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