Assistant Manager

# _Assistant FOH Manager_ The Assistant Manager is responsible for supporting the management in all operations of a Walk-On’s Sports Bistreaux while exhibiting leadership and direction to the Front of House (FOH) team. The assistant manager must have the ability to lead a high volume, food focused restaurant through detailed knowledge of Walk-On’s systems and standards, guest hospitality, team management, and leadership. The assistant manager must be able to motivate, coach, teach, develop, and inspire all team members to provide each guest with a memorable experience. The assistant manager must have the ability to promote sales and maximize financial success through in- store marketing, controlled inventory costs, and labor costs. * Coaches and develops talent within the FOH team * Responsible for adhering to Walk-On’s systems and standards to increase production and productivity * Coaches Walk-On’s hospitality standards to ensure each guest has a memorable “Game Day” experience * Celebrates the wins with the team creating an energetic and supportive work environment * Ensures guest satisfaction by monitoring food quality and service standards through guest interactions * Responsible for recruiting, training, coaching, developing, and counseling FOH team * Responsible for all ATC, local, and state government requirements and regulations * Responsible for validating all FOH team members have all necessary permits pertaining to BWL service (ATC/ABO/Bar Card) * Maintains safe, secure, and healthy facility by adhering to Walk-On’s/Ecosure safety and sanitation guidelines * Responsible for creating a career path for all hourly members through coaching, setting goals, and honest feedback * Responsible for demonstrating the Walk-On’s identity in appearance, demeanor, values, and ethics as outlined in the Walk-On’s Manager Code of Conduct * Responsible for driving profitability in the FOH by controlling labor and being aware of sales goals and minimize waste * Responsible for order, inventory, and display of all merchandise * Responsible for leading by example, ensuring the team before self-mentality is maintained at all levels * Responsible for setting the standard in both work ethic and attitude * Hold him or herself and team accountable for all wins and losses * Responsible to contributing thoughtful and impactful input to weekly manager meetings * Is an expert and is aware at all times all current metrics of sales, profitability, COGs, Labor and other costs.