About the TeamOur Advertising & Promotion team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help CPG advertisers reach DoorDash audiences and grow their businesses. You'll play a pivotal role in defining and executing the product roadmap, requirements, and seamless feature integration with our emerging network of API partners. Reporting to the Director of GTM, this is a first of its kind role within DoorDash's Ads Strategy & Operations organization.About the Role* Influence our product roadmap with API-specific asks, and ensure feature adoption by API partners • Serve as first line of defense with API partners on any product updates and inbound questions related to feature integration and/or issue troubleshooting • Share ownership over the API channel, including revenue and Advertiser adoption goals • Own API documentation and communication, including integration and maintenance on DoorDash's developer portal • Triage advertiser inbounds for bugs and data discrepancies across DoorDash's advertising platform, investigating root causes while clearly relaying updates and resolutions, both proactively and reactivelyYou're excited about this opportunity because you will…* Build: You're not afraid to try something new or operate without a playbook. You are able to take feedback and put it into action and can balance multiple (and sometimes competing) priorities.We're excited about you because…* You have 4+ years of experience in technical account management / customer success / platform integrations / sales engineering / product management (advertising/retail media network experience a plus) • You are technically savvy with a strong knowledge of integrations and APIs - and you're comfortable translating technical concepts to business solutions in a way that's understood by both business and technical stakeholders (both internal and external) • You are a relationship builder - you love working within highly cross-functional teams, have a proven track record of owning revenue goals, and can succeed in a complex and fast-moving environment • You are analytical with excellent analytical abilities (comfort with Excel & SQL required), enabling you to interpret complex data and extract valuable insights to spur action • Bachelor's degree requiredWe expect to fill this position by 12/17/2024.Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC OnlyWe use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC.
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