Automotive Service Writer

We offer excellent compensation as well as monthly bonus opportunities based on performance. -What do you average in total parts and labor sales per month? Responsibilities: Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus Greet customer in a timely, friendly manner, let customers who are waiting in line know that they will be helped soon Schedule appointments Communicate with service customers to determine the nature of the mechanical problem Obtain customer and vehicle data If additional work is needed, explain the details to the customer, including the additional cost and time consideration Handle telephone inquiries regarding work in process and appointments, and return phone messages promptly Follow-up progress of each repair order during the day Be responsible for quality control to ensure that work is completed as requested and to reduce comebacks Interpret warranty information and policies to customers Identify ROs that require special handling such as rush, customer waiting, special problem, comeback Be up-to- date on technical and performance information Keep Service & Parts Director informed of all problems and potential problems involving repairs, customers, & equipment Refer leads and prospects for vehicle sales to the Sales Department Attend additional service training products Automotive Service Advisor Requirements: One or more years of experience in Automotive Industry (Required) Microsoft Office knowledge (Word, Excel, Outlook) High School Diploma or higher, automotive training a plus Stable career with previous employers Must be able to pass pre-employment testing to include background checks (MVR, drug test) If you find yourself looking for a great opportunity as a Service Advisor in a fantastic organization with a great schedule and phenomenal pay and benefits, submit your resume immediately for consideration. We offer continuous training on an ongoing basis to increase your potential and you must be menu selling friendly! Aggressive Monthly Bonuses Heavy Advertising Budget Excellent Career Opportunity Health Benefit Pkg 401K And More Please apply directly on our website: https://jobapp.hrhotlink.com/JobSearch.aspx?xu=SDA89902&xt;=8C6F8C422A1813