Automotive Store Manager

JOB DESCRIPTION Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services. RESPONSIBILITIES Customer service Drive store Sales & promotions Build Customer Satisfaction & Loyalty Creating Results for Teammates, Customers and the Company Understand alternative tire sourcing and competitors Payroll, budgets and store goals Responsible for record keeping and relevant financial information Manage, schedule and assign staff according to their skill level Attend paid training to stay up-to-date with new developments in the automotive service industry Follow up with customers to obtain feedback and ensure they are satisfied with received Other duties as assigned Preferred Qualifications: 2-year college degree or equivalent QUALIFICATIONS High School Diploma or equivalent Demonstrated success in retail sales management Problem solving as it relates to customer complaints Aptitude to manage inventory, order scheduling, and ongoing merchandising displays Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty Teammate and customer communication skills Negotiation and conflict resolution skills Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles Must have completed all of the current and required store education courses & modules required for this position EMPLOYEE TYPE Regular: Full Time