Brand Experience Associate (CSR)

Job description We currently are seeking an energetic, highly organized, passionate Customer Service Representative to provide assistance to the sales team to ensure customer satisfaction. The Position: The Customer Service Representative is a crucial role that supports the sales team and more importantly, is accountable for the client's order experience. About You: • Having prior experience in a detailed-oriented, fast-paced customer service role, you know how to set priorities, multi-task and work well under pressure • You are highly organized and have an eye for accuracy • Communication is one of your strengths and you'll have no problem communicating with clients, supplier partners, and internal teams • Establishing and maintaining relationships with clients comes naturally to you • You are a self-starter who takes initiative to seek answers under firm deadlines • You are punctual and willing to work so that critical items are completed for the day • Having excellent computer skills, you are proficient in using Office 365 software, and can learn proprietary order-entry management software