Brand & Social Media Marketing Manager

Chargebee is looking for a Brand & Social Media Marketing Manager to join our Corporate Marketing & Communications team to shape and amplify our brand voice across platforms, deepen engagement with our community and audiences, and grow our brand's visibility in the tech and AI ecosystems. This role requires a blend of brand storytelling, strategic execution, message distribution, platform-savviness, and cross-functional collaboration. Key Responsibilities • Own and evolve Chargebee's social brand voice, ensuring consistency, distinctiveness, relevance, and business impact across platforms. • Develop and execute a channel-specific strategy tailored to our Ideal Customer Profile (ICP) and key persona specifically on LinkedIn and X while experimenting with emerging and new-to-us platforms like Substack, Reddit, Instagram, and Bluesky. • Keep tabs on competitor social strategies, market conversations, and platform changes, and translate these insights into actionable improvements.