Brand Strategy Lead

DescriptionThe goal of the Brand Strategy and Experience team is to refine and elevate Humana's brand image and messaging, clearly articulating and reinforcing a consistent positioning around the core brand pillars. The messaging needs to extend the brand story to all segments and lines of business. In addition, we strive to create brand clarity and consistency in actions with greatest impact on consumer/customer experience.To that end, the Brand Strategy Lead will work with assigned consumer segments and lines of business as an expert on the brand. They will work with the business to ensure that all messaging is consistent with the Humana brand and is grounded in the things that differentiate Humana from competitors. In addition, they will determine areas of the customer experience that can be improved or pain points that can be addressed by infusing the brand strategy.

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