Business Devlopment & Support Specialist (Digital Marketing)

If you're detail-oriented, driven, and enjoy working directly with customers, this is a great opportunity to make an impact in a fast-paced environment. Conduct outreach via phone and email to onboard retailers to brand programs Assist retailers with enrollment and connecting Facebook Business Pages Ensure correct product tiers are set and maintained Respond to retailer inquiries through support tickets within 1 business day (minimum 10 tickets per week) Use tools like Central Command, Salesforce, and HubSpot to manage interactions and updates Re-establish and maintain connectivity on retailer Facebook accounts Maintain a professional and collaborative presence with internal teams (Sales, Tech, Exec) 1–2 years of customer-facing experience (sales, support, or service) High school diploma required Strong communication and relationship-building skills Detail-oriented with excellent time management and multitasking ability Proficient in Microsoft Office Suite, Salesforce, Salesloft, and related tools Must be adaptable, coachable, and self-motivated Ability to meet performance goals independently in a team-driven environment In this role, you’ll be working with our Dealer Spike Canada brand who is a world-wide digital advertising company focused on helping dealers increase sales and service profitability through online digital advertising and training. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.