Campaign & Creative Manager I , Amazon Advertising Job at Amazon in San Jose

Campaign & Creative Manager I, Amazon AdvertisingAt Amazon Advertising, we sit at the intersection of advertising and eCommerce. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and Amazon Advertising. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place!Key Job ResponsibilitiesProject managing the execution of advertising campaigns with internal Design, AdOps, Quality Assurance and various account teams.Manage the troubleshooting of issues as surfaced during the campaign life-cycle.Dive deep on data to develop and manage process and product improvement projects with internal stakeholders to improve cross-vertical/cross-locale efficiencies.Manage end-to-end campaigns for specific areas of business.Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per standard operating procedures (SOP) and SLA.Follow established SOPs, and invent and simplify when needed.Meets business metrics and goals, i.e., and service level agreements (SLAs) production, and quality targets.Maintains records of day-to-day work by updating trackers or workflow tools.A Day in the LifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns aimed at helping advertisers grow their business and marketing objectives while upholding our end customers’ experience. This means diving deep on campaign management workflow improvements, analyzing defects and developing programs to fix root causes, and developing scalable mechanisms to deliver results. Campaign & Creative Managers (CCM's) work with advertisers, AEs, AMs, AdOps, Design, among other teams to ensure flawless campaign delivery.BASIC QUALIFICATIONS2+ years of sales or account management experience2+ years of digital advertising and client-facing roles experienceExperience with ExcelExperience analyzing data and best practices to assess performance driversPREFERRED QUALIFICATIONSExperience analyzing key open issues and resolution metrics for each of the managed accountsExperience in relationship management within technology, start-ups, or SaaS PlatformsOur inclusive culture empowers Amazonians to deliver the best results for our customers.