Campaign Launch Specialist

Campaign Launch SpecialistLocation: Philippines-based, RemoteReports To: Marketing ManagerEmployment Type: Full-Time, RemoteCompensation: $9 USD per hourHours: Monday-Friday 9:00am-5:00pm ESTCompany DescriptionStem Wave is a fast-growing medical device company based in Massachusetts, pioneering orthopedic shockwave technology in the U.S. Our technology is helping change the lives of practitioners and patients by advancing healing and expanding access to effective, non-invasive pain management solutions. Recognized among the fastest-growing privately held companies in 2023 and 2024, we are continuing to expand our team and capabilities to support rapid growth.We operate at the crossroads of medical device and technology, combining the rigor of a regulated healthcare environment with the speed, ownership, and innovation of a scaling tech company. You will follow established processes and checklists for every launch and will have direct support from the team lead throughout your onboarding and beyond.This is an execution-focused role. Your primary responsibility is getting campaigns live accurately and on time. Campaign performance monitoring and optimization after launch is handled by a separate team.What You’ll Do: Campaign Setup & LaunchSet up and launch Facebook advertising campaigns for new clients, following a standardized checklist from start to finishSet up and launch email marketing campaigns for clients, including importing contact lists, configuring automations, and testing before sendingSet up and launch SMS marketing campaigns for clients once all compliance requirements have been metClean and prepare client contact lists before importing them into our marketing platformTest all campaign components before marking a launch complete to ensure everything is working correctlySend clients a confirmation when their campaigns are live and update internal records accordinglyPrelaunch Client CommunicationsCommunicate directly with healthcare providers to collect everything needed before their campaigns can go liveAccess to their Facebook business page and advertising accountPayment method set up on their advertising accountVerified phone number on their advertising accountPatient contact list for email and SMS campaignsConduct video calls with clients who need step-by-step guidance completing pre-launch requirements, you will be on camera and should be comfortable walking non-technical clients through the processFollow up consistently until all requirements are met and document all communication in our CRMEscalate unresolved issues to the team lead after two failed follow-up attemptsTools you will use:Go High Level Meta Ads ManagerSalesforceZoomSlackGoogle SheetsEmail List Verify Performance Standards:Campaign launch turnaround: within 72 hours of being assigned and all client requirements are metLaunch accuracy: 100% - every campaign is tested and confirmed working before it is marked completeClient response time: within 3 business hours.