Chick-fil-A Marketing & Operations Manager (Career Launch)

Job Description
Company: Chick-fil-A Davenport
• Owner/Operator, Jeremy Tatman, loves developing people in their unique strengths and gifts
• Working at Chick-fil-A Davenport you will have the opportunity to have an immediate impact in the community through their non-profit https://livesoflegacy.com/
• Chick-fil-A Davenport is an Iowa Works Participant
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
Value and Appreciate Employees
• Proven training growth-path
• Health Insurance with employer contribution
• Paid Vacation
• 401k with matching
• Paid Maternity Leave
• Tuition Assistance
• Onsite Chaplains
• Free gym membership
• Tuition Discounts at Over 100 Colleges
• Never work on Sundays
• Excellent Career Advancement Opportunities
• Overtime Available
The Opportunity

We're looking for a Marketing & Operations Manager who wants to build a career, shaping the influence of the Chick-fil-A brand in our local community. This is not a desk-based marketing role. In order to effectively share our brand from the inside-out, you'll:
• Spend ~15 hours per week focused on marketing strategy, brand storytelling, community partnerships, and social media
• Spend the majority of your time leading alongside our team in restaurant operations, because that's where brand, culture, and guest experience actually come to life
• If you're energized by live environments, people leadership, and hands-on execution, this role offers a rare chance to own how a nationally respected brand shows up locally, every day.
• No restaurant experience? No problem. If you've led teams, worked in hospitality or customer-facing environments, or executed events, promotions, or community initiatives, we'll train you in Chick-fil-A's proven systems.
Your Impact

Brand & Marketing Execution:
• Shape and execute local brand strategy and storytelling
• Build relationships with schools, businesses, nonprofits, and community groups
• Lead social media and Chick-fil-A App engagement
• Plan and execute in-store events, promotions, and product launches
• Manage a monthly community donation budget and outreach initiatives
Restaurant Operations & Leadership:
• Lead and develop restaurant teams in day-to-day operations through hands-on modeling, coaching, and mentoring
• Partner with catering teams to grow outside sales
• Drive inside sales through suggestive ordering and guest engagement
• Collaborate with department leaders to improve overall restaurant performance
• Attend weekly leadership meetings and help set cross-functional goals
Background

This role is a strong fit if you:
• Want to own real brand impact, not just campaign ideas
• Enjoy being on your feet, leading people, and executing in real time
• See operations as a platform for marketing, not a distraction from it
• Care deeply about community, culture, and developing others
Background Profile:
• 2+ years in marketing, promotions, fundraising, or community engagement
• Experience in hospitality, events, or customer-facing roles
• Strong leadership, communication, and organizational skills
• Creative, results-driven, and people-oriented
• Experience with brand identity, positioning, or awareness campaigns
• Bachelor's degree preferred
• Willingness to work in both marketing and restaurant operations

If you care deeply about community, culture, developing others and you're ready to launch your career owning real brand impact, apply now and you will be contacted ASAP.