April 12, 2025

Client Account Manager - Automotive Digital Marketing **Future Opportunity** Talent Pipeline

Make & Model Marketing Cleveland, Ohio

At Make & Model Marketing, we believe the right people don’t always come along when a job is open — that’s why we keep the door open. About The Role As a Client Account Manager at Make & Model Marketing, you’ll be the primary point of contact for our dealership clients — building strong relationships, ensuring their needs are met, and acting as a trusted advisor on all things digital marketing. Requirements: • Minimum 2 years of experience in a client-facing role (e.g., account manager, salesperson, or similar) • Minimum 2 years of experience in digital marketing, with a solid understanding of common channels and strategy • Minimum 2 years of experience in the automotive industry (at a dealership, agency/vendor, or OEM level) • Working knowledge of digital marketing fundamentals, including SEO, Paid Search, and Google Analytics (GA4) • Strong presentation and project management skills, with the ability to lead client conversations and manage cross-functional work • Excellent verbal and written communication skills — professional, prompt, and clear with clients and internal teams • Ability to travel up to 50% of the time for client meetings (including occasional overnight travel) • Highly organized and detail-oriented, with the ability to manage multiple clients and priorities simultaneously The Ideal Candidate: • Passionate about both digital marketing and the automotive industry • Excels at building lasting client relationships and acting as a trusted strategic partner • Operates with an ownership mindset - confidently managing your book of business as if it were your own • Highly organized and detail-oriented, able to manage multiple deadlines and priorities • Thrives in a collaborative environment and enjoys working as part of a team • Strong presentation skills and a knack for translating complex digital marketing concepts to clients without backgrounds in digital • Results-oriented with an ability to lead the team to achieve company and client KPIs and goals • Shadowing an experienced account manager or company owner to get to know our clients, understand their goals, and begin building relationships rooted in trust, transparency, and proactive communication • Get to know our internal teams — including SEO, content, design, and paid media — and learn how we collaborate, communicate, and bring projects to life across departments • Gain a clear understanding of our internal standards for quality, client communication, and service delivery — and how we uphold those standards across every touchpoint • Become familiar with the tools, software, and systems we use to manage client work, track performance, and stay organized — from project management to reporting

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