Client & Community Liaison (Marketing, Advertising & Public Relations)

Are you a dynamic, outgoing individual with a passion for building meaningful relationships and making a positive impact in your community? Always Best Care Utah County, a trusted leader in personal care services, is looking for a Client & Community Liaison to join our team! • Build and maintain strong relationships with clients, families, and community organizations • Act as a liaison between the agency and local healthcare providers, businesses, and other key community stakeholders • Drive sales by identifying and pursuing new business opportunities and referrals • Conduct outreach activities to raise awareness of the agency's services within the community • Provide exceptional client support, ensuring their needs are met and addressing any concerns or issues • Collaborate with the care team to ensure seamless communication and the highest level of care for clients • Develop and implement strategies for client retention and satisfaction • Maintain up-to-date knowledge of industry trends, community resources, and competitor services • Represent the agency at local events, networking functions, and community meetings • Track and report on sales goals, client feedback, and community engagement efforts • Perform Quality Assurance visits with current clients • Perform Intakes and service agreement setup with new clients at their home Knowledge and Skills Requirements • Strong Communication Skills: Excellent verbal and written communication skills to effectively engage with clients, families, community partners, and team members • Relationship-Building: Ability to establish and maintain positive relationships with clients, community organizations, and healthcare providers • Sales and Business Development: Proven ability to drive sales, identify new business opportunities, and develop strategies for client acquisition and retention • Client Advocacy: Empathy and understanding of client needs, with the ability to provide effective support and solutions • Problem-Solving: Strong critical thinking and problem-solving abilities to address client concerns and community challenges • Organizational Skills: Ability to manage multiple tasks and priorities in a fast-paced environment while ensuring attention to detail • Industry Knowledge: Familiarity with personal care services and the healthcare industry, including regulations and best practices • Community Engagement: Knowledge of local resources, organizations, and events to effectively promote the agency’s services • Time Management: Ability to effectively manage time and schedule to meet client and business needs • Team Collaboration: Comfortable working as part of a team and coordinating efforts to achieve company goals Pay: $20.00 - $24.00 per hour