Client Management

Client Management - Rookie Managers Wanted

Full-time position

Clear Vision Marketing, Inc. is a high energy promotional marketing firm in the KILLEEN area. We specialize in retail brand management and client acquisition. Retail Brand Management is one of the fastest growing industries across the country. Our firm alleviates some of the work from Fortune 100 Companies by aiding in all avenues of their retail brand marketing to expand their business development locally. All representatives are cross trained in marketing and sales through events, promotions, product launches and demonstrations. Our focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners.

Clear Vision Marketing is looking for three Client Managers to act as liaison between the business customer and the client within specific sectors of business and marketing. The Client Management team is responsible for all aspects of new and previous customer acquisitions through sales.

Essential Functions

Manage new business accounts
Act as a mentor/coach/supervisor to subordinates
Consult with customers to complete a needs assessment
Train the customer on use and feature functionality of the client’s products
Communicate the customer’s needs/expectations to appropriate personnel
Notify supervisor team of any application issues
Interact with our Sales & Marketing Management team on various issues
Supervise customers on placing ordersAnalyze market to determine approach to new or existing customers

Knowledge and Skills

Develop professional expertise – working with coaches to further develop management and leadership skills
General knowledge of supervising employees
General knowledge of human resources
Ability to successfully train and mentor
Ability to train customers to increase customer retention and satisfaction
Ability to communicate with customers and provide outstanding customer service
Ability to meet aggressive deadlines
Self starter, willing to learn and increase knowledge

Working Conditions

Typical office setting with environmentally controlled conditions. Although most duties will be performed with several national renowned big box retail chains
Team environment with individual accountability
One-on-one coaching and training with the management team
Group training and role-play scenarios
Dedicated human resources to assist employees in reaching their goals
Energetic, yet no-nonsense approach
This job offers compensation incentives based on individual performance

Benefits

Full Training
No glass ceiling
Management training
Management opportunities
Entry level career opportunities
An enjoyable working atmosphere
Travel opportunities

Desired Skills and Experience

Management mentality (self-sufficient)
A winning mentality
Demonstrated leadership and team building abilities
Self-confidence, flexibility, and a sense of humor
Results driven attitudeExcellent communication skills
Professionalism
Integrity
1-2 years customer service experience