Client Relations Representative

We value our partnered clients and share their vision of growth. With our client’s upcoming expansion, we are looking to extend our Client Relations Representative. If you are team-spirited, share a passion in cultivating relationships, and have a desire to assist others, then the Client Relations Representative role was made for you! Responsibilities of a Client Relations Representative: Establish and maintain long-lasting business and client relationships Identify, troubleshoot, and provide clients with resolutions to their issues and concerns Maintain open communication between our clients, their consumers, and our Client Relations Representative Team Utilize product knowledge to upsell products and services as needed and assist our sales team in new client acquisitions Provide clients with an individualized purchasing experience and utmost customer service Coordinate with the sales team to ensure process orders are completed and installation dates are set Document client’s contact information, ensure their purchase order is correct, and submit all information accordingly to our Senior Client Relations Representatives Collaborate with fellow Client Relations Representatives, and other Customer Service and Sales team members so that all sales targets are met #LI-Onsite