March 5, 2021

Client Service Associate

Confidential Burlington, Vermont

POSITION SUMMARY Under immediate supervision, Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and advertisements, provides overall customer service support to clients, may enter trades as directed by the FA(s). MAJOR DUTIES • Performs clerical functions related to opening client accounts and ongoing account coding based on account features chosen by the client. • Organizes and assists in the maintenance of complete client account and trade- related records for the FA(s) and certain required files for the branch office. • Provides reports and other information to FA(s), as requested. • Industry Knowledge - General understanding of the investment brokerage industry and securities regulations with basic knowledge of investment products.

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