Client Service Specialist

Do you want to work for a company where your talents can shine? This is an excellent opportunity for anyone with customer service experience, so if you’re interested, submit your resume NOW because this position will fill quickly! The Client Service Specialist Position is located in the wonderful city of Santa Barbara, CA. The schedule is Monday through Friday 8am to 5pm with a 30–60-minute lunch. The pay rate is $20/hr Benefits if hired by client include: Health insurance, Dental insurance, paid vacation and holidays, profit and pension vesting, 401k plan, and daycare reimbursement benefits Duties & Responsibilities: Maintain Saturday Shift schedule and send reminders Attend to any individual who walks in Attend required weekly status meetings with various members of the Property Management Division to keep updated on all properties Marketing – Ensure that: Website is up to date and accurate Properties are added and removed from rent lists in a timely fashion All properties have well-crafted property descriptions and attractive photos depicting property and unit Craigslist and other online advertising are updated regularly and timely Coordinate and track signage so that signs are placed at available properties and then removed when rented Maintain rent lists and other online and offline marketing materials Leases Oversee scheduling and drafting of all rental agreements and addendums Ensure accuracy for all documents Parking – oversee parking list, agreements, and rentals Service Ensure timely quality service for all walk in and phone traffic Handle escalated leasing and front office issues Back up Customer Service Representatives for lunches, busy days, vacation and sick days Maintain neat and tidy lobby Addition duties and tasks as assigned Skills & Qualifications Professional appearance (Casual until client reopens) Ability to deal effectively with a wide range of people Positive and outgoing nature Neat legible handwriting Ability to recognize a problem and propose alternative solutions to that problem Regular and prompt attendance Ability to work cooperatively with others Detail oriented Ability to meet multiple deadlines Works well under pressure to meet deadlines Good oral and written communication Knowledge of Appfolio is a plus.