This position is responsible for maintaining an AR book of business within defined KPI’s, follow all collection processes including calling members to secure payments for outstanding balances and non-pays, working closely with the sales team to resolve customer disputes, processing monthly data entry of payments process, sending letters to members for past due balances plus declined or expired credit cards. Provide reporting as required – top 20 accounts. Excellent communication skills (E.g.: oral and written). An intermediate level of experience with the internet; ability to navigate in a windows-based environment We produce advanced interactive business tools, databases, and websites.
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