Communications Manager

EMERGENCY FAMILY ASSISTANCE ASSOCIATION Job Title: Communications Manager Hours of Work: 40 hours per week Reports to: Director of Development & Communications Position Summary Communications Manager deploys a multi-channel communications strategy to advance EFAA’s vision of a community where everyone is stable, healthy and thriving. The Communications Manager is responsible for all day-to-day elements of the communications functions for the organization. Working closely with the Director of Development & Communications, this position develops strategy and produces directly all external communications to build engagement across stakeholders. Essential Functions • Work across the organization to develop, implement, and evaluate an annual communications plan that advances donor, volunteer, and program communication priorities • Develop content and creative / primary author for all communications content, including but not limited to newsletters, direct appeals, e-marketing, impact reports, digital content/ads, annual report, event collateral, outreach materials, stakeholder stories, and blog • Drive organizational branding and messaging, including developing and maintaining branded organizational print and digital assets • Develop and implement digital marketing strategy, including website, search engine, and social media marketing (Facebook, Instagram, Twitter, LinkedIn, , YouTube) to reach target audiences; in coordination with direct marketing, design, and developer vendors • Manage and implement earned media/PR tactics to raise awareness, inspire support and share EFAA news; includes press releases, public service announcements, and letters to the editor • Manage print, radio, and digital advertising initiatives, including strategy, concept development, and graphic design • Build catalog of communication assets including stories, photos, and video of EFAA’s work with participants and the community; in coordination with photographers and videographers • Support community engagement by managing/tracking outreach opportunities, tasking speakers, developing key messages and collateral, and managing merchandise • Implement key strategies and messages that advance EFAA’s advocacy efforts and position EFAA as a local thought leader on poverty and family homelessness Skills/Competencies You identify with many of these qualities: • Bachelor’s degree or commensurate experience and 3+ years’ experience at communications manager level work; preferably in a nonprofit environment • Excellent writing/editing communications skills • Excellent project and time management skills • High degree of personal motivation, self-direction and detail-orientation • Creative and strategic thinker with ability to proactively develop new ideas • Commitment to EFAA’s mission and to the principles of diversity, equity and inclusion • Ability to work in G-Suite, WordPress, Mailchimp, Facebook, Instagram, and MS Office • Skill in graphic design/publishing applications a plus • Bilingual Spanish fluency preferred Compensation This is a full-time position (100% FTE) or 40 hours per week. Non-Discrimination Policy Our people are the foundation of who we are as an organization.